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Orders

Table of contents
  1. Shipping and delivery
  2. Payment methods and commissions
  3. Purchases in installments in the PayU installment system
  4. Exchange or Return
  5. Complaints
  6. Guarantees
  7. Safety Shopping

  1. Shipping and delivery

    2. You can choose the shipping method:


  • Delivery in Poland

    • Paid in advance:
      • GLS Bliżej Ciebie - Points and and parcel machines 24/7 - PLN 6.50 - delivery time 1 day
      • InPost Paczkomaty 24/7 - PLN 9.90 - delivery time 1-2 days*
      • InPost Paczkomaty 24/7 Package on Weekend - PLN 14.90 - package delivered on weekends
      • InPost Courier - PLN 11.90 - delivery time 1-2 days
      • GLS u Ciebie courier delivery - PLN 12.90 - delivery time 1 day

        • (*We reserve the right to change the delivery method if the size of the parcel exceeds the capacity of the collection point)

    • Delivery with payment on delivery:
      • GLS Bliżej Ciebie - delivery to the point - PLN 10.50 - delivery time 1 day
      • InPost Paczkomaty 24/7 payment on delivery - PLN 13.90 - delivery time 1-2 days*
      • InPost Paczkomaty 24/7 Parcel on Weekend, cash on delivery - PLN 18.90 - package delivered on weekends
      • Courier delivery InPost courier payment on delivery - PLN 15.90 - delivery time 1-2 days
      • GLS u Ciebie courier delivery, payment on delivery - PLN 16.90 - delivery time 1 day

        • (*We reserve the right to change the delivery method if the size of the parcel exceeds the capacity of the collection point)

    • We do our best to ensure that shipments arrive as soon as possible, however, we reserve that in exceptional cases the order processing time may be extended, in particular in the case of an order with a product from an external warehouse, pre-Christmas periods and during and right after promotional campaigns.

    • For purchases over PLN 99.00 and prepayment - we cover the costs of the selected form of delivery in Poland

  • Delivery within the European Union

    • GLS courier shipment - price depends on the weight of the shipment - delivery time 3-5 days - [Delivery price list]
    • Inpost International shipment
      • Shipment to: France, Belgium, Luxembourg: PLN 36.89 gross
      • Shipment to: Netherlands, Italy, Spain, Portugal: PLN 39.76 gross
    • UPS courier shipment in selected countries: Romania, Finland, Estonia, Slovenia, Sweden, Italy. - price depends on the weight of the shipment - delivery time 3-5 days - [Delivery price list EURO]
    • Free international shipping with GLS or UPS
      • For purchases over €99 to: Germany
      • For purchases above €199 - to other European countries: Portugal, Ireland, Spain, France, Romania, Sweden, Finland, Luxembourg, Estonia, Bulgaria, Croatia, Greece (mainland), Slovenia, Switzerland, Italy, Austria, Belgium, Denmark, Czech Republic, Slovakia, Hungary, Lithuania, Latvia
      • Free shipping does not apply to countries/regions: Portugal (Azores Madeira), Spain II (Balearic Islands), Spain III (Canary Islands, Melilla, Ceuta, Giblartar, Andorra), France II (Corsica), Cyprus, Greece II (Rest of the country), Malta, Norway.
      • Products with a length exceeding 50 cm (e.g. air guns, airsoft replicas) are not eligible for free delivery

  • Personal collection of the ordered goods is possible in our stationary store in Poznań at ul. Kosciuszko 114 2N

  • Payment methods and commissions

    • You can pay for the goods ordered in the store:

    • BLIK mobile payment system - free of charge
    • By bank transfer - free of charge
    • By a payment card - free of charge
    • Deferred PayPo payments - in accordance with the service regulations
    • PayU installment loan - compatible with the PayU installment calculator
    • Cash on delivery (only in Poland) - fee for the UPS / GLS COD service - in accordance with the shipping price list

    Information to customers from Europe

    Upon purchase you will receive an invoice with issuer's VAT by default. If you are a company from the EU outside Poland and you need invoices without VAT enter a note about it in the comment to the order.We issue invoices with 0% VAT only for companies, which VAT ID appears as active in the VIES database, and the delivery address of the goods is a country from the European Union other than Poland.

    Calculation of VAT

    All users who purchase products in countries of the European Union are subject to the payment of VAT. VAT is calculated in accordance with the applicable regulations of the country to which the purchased product will be sent. Users making purchases in European Union countries are subject to payment of VAT in accordance with the regulations of the destination country. The amount of VAT will automatically be added to the shopping basket and included in the final price of the product.
    For customers from an EU country:If you wish to obtain an invoice with VAT ID and a Vat rate of 0%, please contact our customer service at: info@specshop.pl.

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