Discrete Parcel
"Discreet parcel" in the context of online stores refers to a package that does not contain any visible markings regarding its origin, contents or store name. This treatment is intended to maintain privacy and hide information about the package from non-receivers. This is especially important for purchases that may be considered private or sensitive, protecting customers' privacy. In this way, stores try to ensure discretion in delivering products to their customers.
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The best solution is to send an e-mail to info@specshop.pl You can also contact us by phone from Mon. to Fri. 9.00a.m. - 5.00p.m., at +48 533 372 997.
We provide such payment methods as PayPal, Card payment, Wire transfer, traditional bank transfer but also PayU, BLIK and in our stationary store also cash.
The statutory period for returning online orders is 14 days, however for your comfort we have extended this period to 30 days from the day of purchase.
Yes, we offer delivery throughout the European Union, we use UPS and GLS, costs as per the price list.
For shipping to Germany, Austria, Czech Republic, Romania, Hungary, Netherlands free delivery is available for purchases over €100 and for other selected countries over €200
We use several warehouses, including external ones, so in order to complete an order we sometimes need a few days to bring some products.
Pending Delivery: At least one of the products you ordered needs to be moved from an outside warehouse. This generally extends the lead time by 1-5 days.
Pending payment: Your order is pending payment. Once your payment has been posted, we will begin processing it immediately.
Packed: Your order is being assembled in our warehouse. It will be forwarded for shipment shortly.
Ready to ship: Your order has been packed and is awaiting pickup by courier.
Stopped: Your order is being held up. This may be due to the goods you have ordered not being in stock. Please contact our Customer Service team.